K's Wig Shop - Ogden, Utah

Kelly Webb

So many good reviews here I had confidence my experience would be similar, unfortunately, it was not. Staff is friendly and that is a plus. My experience however consisted of a topper in a color that was not close to my hair color. There was an added fee to send it back for a different color. It arrived within the expected 7-10 days and also was not close to my hair color. The first was rather red, the next more yellow/orange. I am a light brown/blonde. The color does have a name, but the staff would only give me the number for the color until after it was ordered, then told part of the name. Hindsight, I should have gone to the Jon Renau website and checked out colors for myself.
It was suggested that I schedule an appt with the person they recommend to trim the topper to blend with my hair. We took pics so I could show her the style I wanted based on the one I tried on in the store. I had wanted to send the topper back again for a better color match but that would then be about $70 extra for 2 exchanges with no guarantee the next would be any closer.
I picked up my piece and went over to the house of the person who was going to trim the topper, She was nice, but the cut didn’t meet my expectations. Rather than trimming to blend, careful to have both my and the topper hair short enough to not get pulled on my shoulder by my purse but still able to put it up in a ponytail were my requirements. 2 hrs later and $100 instead of the 65 the wig shop priced me for this service I left with a piece that looked nothing like the picture I showed her, no ponytail possibility as it’s about chin length and the topper itself is drastically uneven on each side.
I wanted to love it and need it for my thinning hair due to health reasons, but it sits in the closet on the head stand I bought from here as well. Unfortunately an expense I cannot get back, but cannot yet bring myself to throw away.
I do wish you a better experience than mine.

UPDATE I did receive a call from K’s Wig Shop as stated they would per their response to my review. It was agreed that I would come in to discuss this matter which they rectified and in a friendly manner no less. Much more time was spent with me to ensure I was going to be getting the color that best matched my bio-hair. I felt heard this time. When the topper arrived, my appointment to pick up was with the owner. She took responsibility for trimming the topper this time. I am so incredibly pleased with this second experience and outcome- my confidence in this shop has been restored and I intend to return here for care when the need arises.
Thank you for taking the initiative to turn my bad experience into a great one.

LORETTA STEWART

I was extremely worried about getting a topper. Not sure how it would match my natural hair color and it looking unnatural.
I was impressed with the time and patience given me to find the perfect match. I felt comfortable from the beginning. Then one day in the store a lady kept looking at me I was wondering if I should know her or not. Then she said I have to tell you how beautiful your hair is. I wanted try for joy. Thank you

peggy Middleton

I absolutely loved working with Kailee. She helped me pick out the best style and color of hair topper. She also cut it and blended it with my own hair so that it looks like my natural hair. I have gotten so many compliments on it. I would highly recommend her to anyone.

Nittya McKinley-Wilson

Thank you so much. My daughter and I were very satisfied with your service in helping and selecting a wig. We're recommended by close friend to visit you salon. This is my 1st wig I needed before my hair lose through the chemotherapy. I believe this was an appropriate price/cost of thi wig. We couldn't make an appointment but decided to dropping in, by chance we had a warm welcome. Thank you.

Leslie Martin

Naomi was very helpful in selecting a wig style and color that would look good on me. I couldn't have done it without her. She was very sweet and professional. I will recommend this company to my family and friends. I'm very pleased how it all worked out.

LBM

I went to K’s to look into a topper for my thinning hair and receding hairline due to illness. It was a great experience. They have many lovely options and are wonderful to work with.

Fran Terry

I got my wig about a month ago and I am so happy with it. Everyone there was so helpful and very nice. It was a pleasure to go there.

Mike Naegle

I love going there. They are so kind, patient and explain things so well. I recommend anyone who needs help with wigs and information about wigs to go there. I promise you will not be disappointed.